Terms & Conditions
GENERAL CONDITIONS OF SALE
These are standard conditions of sale, used by the most important commercial websites.
- All prices are VAT included
- Purchase invoice is made after receiving goods by the customer. Each customer is supposed to print the purchase invoice directly from his/her account. Customer can provide a different invoicing address. Invoicing runs 14 working days, a part from return or change cases, after customer’s shipping products.
- Abbigliamentoshop.it will send your products a part from force majeure.
- Prices include packaging costs
- Abbligliamentoshop.it will try to provide on time deliveries. Abbligliamentoshop.it won’t be responsible for any loss or damage occurred by wrong or late deliveries. Customer can ask for cancellation of purchase orders which, by the time of confirmed delivery, are not yet processed. Customer can even ask for withdrawing after 14 working days after reception.
- Whenever it could happen Abbigliamentoshop.it can cancel orders due to technical or commercial issues or difficulties in supplying.
- Any defect, vice or recession must be communicated by 14 working days after goods receiving.
- Only in Italy: For any order under € 200,00, a minimum order cost of € 7,90 will be added (this amount will be € 12,80 for parcel cash on delivery). This amount could be modified for isles or duty free areas. For these cases shipping costs can be verified once the order is ready. In case of returns, shipping costs are at customer’s charge, a part from special cases (i.e special promotions or agreements decided by Abbigliamentoshop.it)
- Only in Italy: Every order over € 200,00 has free shipping (the amount of € 4,90 for every parcel paid through cash on delivery won’t be deduct). Delivery for any withdraw is still at customer’s charge.
- Foreign Countries: We ship worldwide with Fedex international Economy or Priority. To know the amount of the shipping cost please enter your postal code.
- Abbligliamentoshop.it might contact you by e-mail or by phone in order to receive another confirmation.
- In case of parcel paid through cash on delivery, Abbligliamentoshop.it will contact customer, by e-mail or by phone, before making any delivery. After 3 working days, in case of no contact with customer, order will be deleted and goods will be put again on sell.
- Any order made after 04.00 p.m. will be processed the working day after.
Bank transfer, Paypal, Credit Cards (VISA, MASTERCARD, VISA ELECTRON, AMERICAN EXPRESS) and Cash on delivery are accepted.
Note: For any foreign orders we only accept payments through Credit Cards and PayPal.
DELIVERY TERMS FOR PRODUCTS:
Abbigliamentoshop.it will do his best to provide the delivery the same working day, or at least the working day after receiving your order. If Abbliamentoshop.it receives your order by 04.00 p.m. then, delivery could take place the same day.You should be receiving your parcel it in the following 48/72 hours, after the dispatch. Our forwarder is BARTOLINI SPA.
PICK UP IN STORE: All our products can be picked up in our store.
NOTE: For any foreign orders delivery is made by our forwarder Sky Net Worldwide Express (delivery in 3-5 working days). Freight costs change on the grounds of Country of residence, to calculate your freight costs you can simply enter your ZIP CODE.
Sales of products via internet are regulated by Law 206/2005 art. 50 and art. 58. Each customer can return its product and obtain the refund of the amount paid (except shipping cost).
- This possibility is not valid if the product is:
- Without its original box
- Without its peculiar elements (accessorize, user manual)
This right is valid for customers only.
In order to proceed with your return, please note that you must contact Abbigliamentoshop.it in 14 working days after goods receiving. You can simply refer it by:
· Return procedure – available on line
· Send an e-mail to firstname.lastname@example.org
· Calling our customer service +39 039 5310746
Provide the name of the person who placed the order and the order number on the packag.
Any return received after 15 days from the customer's shipping won't be accepted. In your request your IBAN and SWIFT CODE must be written down, in order to receive back the total amount debited to you once you purchased the product.
All transport expensive are at customer’s charge.
Once the goods arrive back to our warehouse, Abbigliamentoshop.it will evaluate if they are in correct conditions, after that refund will be approved on your IBAN or Paypal account.
Refund is made upon the amount you paid and will be made at the latest after 30 days, after goods receiving.
The only customer’s expense is the one to return the products. In case of customer decision to change with another available product, the freight costs to resend the new goods back will be debited to customer..
Abbigliamentoshop.it always tries to find the best possible choice in order to refund the money back to customer, or change the product with another one available, the only expense that the customer needs to pay is the freight costs.